Vendor Portal

Please find below our invoicing instructions and payment terms for external collaborators.

Invoicing Instructions & Payment Terms
(External Collaborators)

INVOICES

  • All invoices must be uploaded by the 8th day of each month.
  • Word counts will be available starting from the 1st day of the month following delivery.
  • Please submit only ONE invoice per month, including all tasks completed during that month.

Example:
For all tasks delivered between March 1st and March 31st, word counts will be available from April 1st, and the invoice must be issued between April 1st and April 8th in order to be paid by the end of April.

Notes

  • Invoices received after the 8th will be processed and paid in the following month.
  • Invoices sent via email instead of the vendor panel will be ignored.

INVOICE DETAILS

In the sender section of your invoice, please ALWAYS include:

  • Invoice number
  • Invoice date (must fall within the issuing month)
  • Full name (FIRST NAME + LAST NAME — no nicknames)
  • Address
  • VAT number (or equivalent tax ID required by local law, e.g. EIN, TVA, INS)
  • Payment details:
    • IBAN
    • SWIFT/BIC
    • Bank name
    • Account holder name (or PayPal account, if applicable)
  • File format: PDF only
  • File name format:
    YYYY-MM-DD_Surname.pdf
    (e.g. 2026-03-01_DeCunto.pdf)

In the recipient section, ALWAYS include:

MOLOK SRL
Viale Enrico Forlanini 23
20134 Milano (MI)
P. IVA 10249170969

⚠️ Missing information or non-compliant invoices (according to legal requirements) will not be processed and payment will be postponed until a corrected invoice is received.

PAYMENT TERMS

  • Payments are made on the 27th of the month in which the invoice is issued, provided the invoice is submitted by the 8th.

Example:
For August tasks, the invoice should be issued at the beginning of September (dated September 1st) and will be paid on September 27th.

  • Payments can be made via bank transfer or PayPal.
    (Bank transfers typically take around 3 business days to be credited.)
  • International wire transfers may involve intermediary banks that apply additional fees.
    These charges are not controlled by Molok, as Molok covers the outgoing transfer fees.

SUPPORT

If you experience any issues or delays, please contact us by clicking the button below (include your invoice number and date)

By proceeding, you will be redirected to the vendor portal.